If you thought all there was to building a business was increasing the sales margin and developing innovative products, then think again. No business can survive long term without providing good customer service. This is why there is much focus on customer service and those who work in this department. It is not just the sales people who are the face of the company it is also those behind the customer service desks and on the phones. Work in customer service departments, such as those in a call Read more [...]